Benefits:

Health insurance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Dental insurance
Vision insurance

Join Our Team of Service Pros at Duggan's One Hour Heating and Air / Mister Sparky Today!

Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC and electrical industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for service dispatcher are now available.

JOB SUMMARY

This position dispatches all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.

JOB DUTIES

Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue
Makes every effort to compress call scheduling, effectively maximizing productivity and revenue
Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
Re-schedules appointment times at client’s convenience as necessary
Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Technicians
Strictly adheres to the “Dispatching for Profits Priority Service Schedule” to ensure the right Technician is sent to the right appointment
Shares responsibility to ensure that all Technicians arrive at their designated appointments on time
Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues
Enters equipment type and age information for systems into SuccessWare software system

MINIMUM REQUIREMENTS

MUST HAVE Prior dispatching service experience
Must have good computer software skills

Compensation: $35,000.00 - $45,000.00 per year

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

(if you already have a resume on Indeed)